Statement on responsible palm oil sourcing

Although General Mills is a relatively minor user of palm oil, we recognize that through our purchasing practices we can help move the industry forward.

We are concerned about the palm oil supply chain and its impact on the environment, workers, and communities. Palm oil expansion has contributed to deforestation and climate change, as well as other negative impacts on biodiversity, endangered species, and the broader environment.

And despite being a highly productive crop that can offer a path out of poverty, unsustainable palm oil production practices can also threaten the rights of rural communities and indigenous peoples.


In 2010, we made a commitment to source 100% of our palm oil from responsible and sustainable sources. This goal was achieved in 2015 through the purchase of RSPO certified volumes and we have continued to maintain that performance year on year.


Since 2014, we have evolved our sustainable palm sourcing activities reflecting the need to enhance our response to the complex sustainability challenges facing the sector. This began with our first statement on sustainable palm sourcing (2014) and was followed by the introduction of an annual supplier engagement process designed to evaluate the progress of our direct palm suppliers in meeting the principles set out in our policy.


In this Palm Oil Progress Update – the first produced by General Mills – we wanted to take this opportunity to highlight to our stakeholders a number of recent progress areas as we seek to deliver on our commitments. Highlights include:

  • Updated Palm Oil Policy and Statement (2018)
  • Status of RSPO certified volumes and traceability
  • Enhanced supply chain transparency 
  • Introduction of internal Grievance Process
  • Ongoing supplier engagement


1. Palm Oil Policy and Statement (2018)

Our 2018 statement on Palm Oil Sourcing strengthens the principles we expect of direct suppliers and ensure that they are in line with industry best-practice. Specific revisions and expectations of our supply base include:

  • Application of the integrated High Carbon Stock Approach (HCS)
  • No burning for new plantations or replanting
  • Progressive reductions of greenhouse gas emissions
  • Compliance with the General Mills Supplier Code of Conduct and Policy on Human Rights
  • Measures to include smallholders in the supply chain


Critically, General Mills is now more actively engaging its suppliers in direct review of their palm oil production and sourcing practices, more detail of which can be found in section 4.


2. Status of RSPO certified volumes and traceability

Our commitment to source 100% of our palm oil from responsible and sustainable sources was achieved in 2015 through the purchase of RSPO certified volumes. We have continued to maintain that performance year on year, including a purchasing shift toward mass balance and segregated oil and away from certificates.

Our aggregated purchasing volumes for 2018 are provided below. Mass balance and segregated accounted for 98 percent of our 2018 purchases, and 99 percent of our palm oil volume was categorized as traceable to the extraction mill.


3. Enhanced supply chain transparency

We agree that mill list transparency across the sector is a necessary requirement for effective monitoring, and in 2018 we made public our global supplier mill list and will continue to update this on an annual basis.


General Mills global direct palm oil suppliers
(as of April 24, 2019)

Bunge Loders Croklaan
Soya Hellas
Stratas Foods 


We are pleased to see that the vast majority of our direct suppliers have done the same and, where they haven’t, we will continue to encourage them to do so. 


4. General Mills Grievance Process

In 2018, we received an increasing number of producer related grievances with alleged cases of non-compliance against our policy. To ensure the effective handling of these cases, we have introduced an internal grievance management system which reflects best-practice in handling grievances. Click HERE to view our public Palm Oil Grievance Tracker. 

As a brand owner and manufacturer which is often many times removed from the producer, we expect our direct suppliers to robustly manage their own supply chains to ensure palm volumes supplied to General Mills meet or exceed our standards. In cases where there is verified non-compliance with our policy, or where there is continued failure to remediate verified non-compliances in a timely manner, we take steps to remove those producers from our supply chain.

In 2018, we demonstrated this in action when we instructed our suppliers to remove Indofoods and Salim Group companies from our supply chain following persistent and concerning social and environmental allegations. By the end of Q4 2019, we will make public our grievance list including General Mills and supplier actions to address allegations.


5. Supplier Engagement


Supplier evaluation

In 2017, with support from Proforest, General Mills began engaging its direct suppliers in review of their level of alignment with, and progress in implementing, our sustainable sourcing principles. The aim is to build up an accurate picture of how our suppliers are performing and where there may be gaps or opportunities for improvement across our key sourcing principles. This information is then fed into our annual supplier review process.


We completed our 2018 supplier engagement process and analyzed results from Q1 2019. Key focus areas included: implementation progress, upstream supplier monitoring and verification, grievance management, transparency and reporting.   


Policy expectations – supplier concession maps

General Mills expectations of its suppliers evolves over time in line with developments in our common understanding of what is needed to drive change in global palm oil supply chains. We periodically communicate these expectations to our direct suppliers as part of our engagement process.

  • Mill lists: As noted earlier, we made public our global supplier mill list in 2018 and are pleased to see that the vast majority of our direct suppliers have done the same. Where they haven’t, or where we bring on new direct suppliers in the future, we will ensure that publicly available mill lists are a precondition of business with General Mills. Click HERE to view the complete list. 

  • Concession maps: General Mills asks our direct suppliers to commit to the publication of concession maps for all the mills purchased from and to similarly demand that all upstream suppliers make group level concession maps a requirement of trade.

May 2018-Supplier Performance Update
Due to unresolved concerns about the social and environmental record of Indofoods and Salim Group companies, General Mills has instructed its suppliers to remove palm oil originating from these companies from its supply chain. We are committed to sourcing palm oil in a socially and environmentally responsible manner and to working with suppliers to help them achieve that. 

We are acting to ensure that our supply chain remains aligned with our sustainable sourcing commitments. We will continue to monitor Indofoods’ performance through third parties and ongoing engagement with our suppliers.

General Mills also confirms that palm oil from Repsa is no longer in our supply chain as a result of divestment decisions previously made in line with our policy by relevant direct suppliers.