Some of the ingredients we source— including cocoa, vanilla, palm oil, seafood and sugarcane— are associated with a higher likelihood of human rights risks due to where and how they are produced. We prioritize these ingredients in our collaborative initiatives and sourcing efforts.
Setting the framework
We apply policies and standards across our operations and supply chain, including:
- Human rights policy
- Workplace standards
- Supplier code of conduct
- Ethical sourcing policy
- Palm oil policy
These policies set the standard for labor, safety and fair treatment, and guide how we evaluate and engage suppliers.
Partnering to improve human rights and social outcomes
We engage leading NGOs that work directly with communities in our sourcing regions to positively impact people and improve outcomes.
Since 2023, we’ve advanced our philanthropic partnership with Earthworm Foundation to support programs that strengthen local communities’ land rights and land tenure in key palm oil supply sheds in Brazil, Indonesia and Guatemala. In 2025, more than 2,300 farmers in Indonesia were trained on Good Agricultural Practices.
Marking 10 years of partnership in 2025, we continue our philanthropic partnership with CARE to support cocoa-growing communities in Ghana and Côte d’Ivoire with financial inclusion, women’s empowerment and child protection programs. To date, we’ve supported nearly 42,000 cocoa farmers and 100,000 community members in 50 communities.
These organizations not only drive positive social impact, but they also enable us to ensure our strategy is informed by communities’ voices in the key supply sheds we depend on.
How change takes hold
Our journey to advance human rights is one of ongoing improvement and action. Learn more about our journey by reading our Global Responsibility Report.