Sales - Customer Service

The General Mills Customer Service Organization's vision is to "Be the premier customer service organization in the grocery industry." On a daily basis we strive to deliver world class service excellence to our internal and external customers. As a member of the Customer Service Organization, you can expect continual learning opportunities, exceptional teamwork and a commitment to superior customer service.

Success Factors

• Interpersonal Effectiveness - Builds effective relationships with people at all levels. Is able to elicit cooperation and support of other people; addresses issues and conflicts, bringing them to an effective resolution. Treats all people with respect.
• Innovativeness and Creativity- Welcomes and encourages different approaches and ideas. Brings fresh thinking to problems/opportunities.
• Bias for Action - Displays a since of urgency and decisiveness. Follows through on commitments. Consistently demonstrates personal accountability for achieving results.
• Resilience - Demonstrates flexibility and self-assurance. Manages ambiguity in an orderly and productive way. Responds to change with minimal disruption in concentration or quality.